Refund Policy

We strive to bring you the best deals in town. We work hard to achieve this and make sure we furnish the deal details as clearly as we possibly can, so you know what you are paying for and how to redeem your vouchers. We trust that you are finding time to read the deal fine print (the deal conditions), highlights and merchant details prior to committing to any bargain.

We ensure there is enough detail (but not too much so we don’t bore you!) to make you consider your options, redemption conditions and terms so you know what you are committing to; in other words you should be having all the info you need to help make a calculated purchase; please choose wisely.

If for some reason you find the deal unsuitable or you may have made a mistake purchasing it, vouchers make great gifts, pay it forward and karma will find a way to pay you back!

We are not responsible for the quality of the service/product provided, however if you have been let down by any of our merchants, get in touch with us and if your reasons are valid we will try to resolve the situation to your satisfaction as best as we can. Please note that refunds related directly to us will be handled internally by/from Qgrabs and not by the local business. We are a small (and awesome) business, so keep us in mind and please think before you buy. If however your reasons are linked to a dispute with the vendor direct, we shall assist in forwarding your concerns to the business for their review and administration as per their refund policies & procedures.