Conflict Management for Managers Certified Course!

39 QR 997 QR
Full Price
997 QR
You Save
958 QR
  • 0 days
  • 0 hours
  • 00 min
  • 00 sec
1 bought
limited quantity available

Fine Print

  • Valid from 14 Jan – 14 Mar 2022
  • Redemption period: 2 months from deal’s start date
  • Refunds/cancellations are NOT permitted once the voucher has been redeemed
  • One voucher per person
  • May buy multiple vouchers as gifts
  • Upon completion of the course, you will be eligible for a PDF certificate at the cost of £12; a hard copy can also be posted to your address (certificate fee & delivery charges apply)
  • For information/inquiries, visit: Conflict Management for Managers Certified Course or contact via
  • Internet access and audio required
  • Not valid with other offers
  • No cash value/No cash back/No refunds


How to Redeem:

  1. Go to
  2. Fill in the form
  3. Click REDEEM NOW
  4. Start the course

Please see the terms for all deals here



Conflict Management for Managers Certified Course
Pay QR39 instead of QR997


  • The role of a manager includes ensuring the quality of an organization’s working environment which significantly impacts relationships and employee wellbeing; people have different perspectives and working with people of diverse cultural backgrounds can sometimes lead to misunderstanding and conflict
  • Through this extensive Conflict Management Course, you will be equipped with the essential knowledge and skills needed to be at the forefront of conflicts that occur between team members 
  • By the end of this course, you will be able to find solutions and minimize the lasting effects conflict can have on morale, productivity, and overall happiness of employees; take this course and propel your leadership skills to the next level!


See below for course outline!

Be a more effective leader!


Introduction to Your Conflict Management Course

  • Welcome to the Course
  • What are Conflict and Conflict Management

Understand the Keys to Conflict

  • The Rational and Irrational Sources of Conflict
  • The Effects of Respect on Conflict
  • How to Use Respect to Help Resolve Conflict

How Misunderstandings Arise and the Solution

  • How Communication Works
  • How we Listen: The Four Listening Levels
  • How to Listen Well

Personality Types in Conflict

  • How Personality Types Conflict
  • How Specific Personalities Clash at Work
  • How to Avoid Personality Clash

Escalation of Conflict

  • Resistance: It’s Not Conflict…yet
  • The Onion Model of Resistance
  • The Signs of Conflict Escalation

De-escalating Conflict

  • The Strategies for Handling Conflict
  • Conflict De-escalation Process
  • Conflict Handling Modes – The Thomas-Kilmann Model
  • The Five Thomas-Kilmann Modes
  • Getting Help from a Third Party
  • How to Recover from a Broken (Professional) Relationship

Closing Section

  • Good Conflict and Bad Conflict
  • The Secret to Avoiding Conflict


Company Profile 

At Knowledge Door, they provide a wide range of internationally recognized qualifications to industry standards, developed and supported by teaching and professional experts. They are partnered with some of the largest accreditors in the world, so wherever their students go and whatever they want to do, the certificates they provide are fully accepted by the industry.

Their course content is engaging and inventive, making students enjoy the experience and relish the opportunity to do more while ensuring that they have a clear vision of what they want to achieve once they have attained their qualification.


Conflict Management

Conflict Management